iGaming revenue jumped 29% last year while your guests played from their hotel rooms instead of walking to the floor. If you're still building F&B strategy around gaming-driven foot traffic, you're building on a foundation that's eroding in real time.
Caesars' online gambling unit grew iGaming revenue 19% year-over-year to $140 million in Q1, with margins expanding nearly 600 basis points. The technology powering that growth... Universal Digital Wallets, omnichannel integration, AI-driven personalization... is the same infrastructure that's quietly reshaping how casino-hotels think about guest data, and every hotel loyalty program should be paying attention.
BetMGM's Q1 miss and lowered 2026 outlook isn't a sports betting story. It's a signal about which guests your casino hotel is going to be fighting over for the next three years... and what that fight costs at property level.
BetMGM's Q1 results reveal a counterintuitive strategy most hotel-casino operators talk about but never actually execute: firing your worst customers to grow profits. The question is whether the physical casino floor has the guts to follow the same playbook.
