A tech exec at a management company says the trick isn't finding the flashiest AI... it's giving your team tools that handle the boring 80% so humans can own the 20% that actually matters. The industry's biggest AI problem isn't the technology.
Airlines are bracing for the most chaotic summer in a decade, and when flights collapse at 11 PM, stranded passengers don't call their congressman. They walk into your lobby. The question is whether you've set your team up to turn that anger into revenue... or just absorb it.
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