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$30 an Hour by 2028. Philadelphia Just Set the Floor for Every Union Hotel in America. Marriott Just Took Away Your Dining Discount. Their Competitors Didn't. Airbnb's Anti-Party AI Blocked 580 Houston Bookings Last July 4th. Hotels Got That Demand for Free. ₹350 Crore for 220 Keys in Jaipur. Let's Talk About What That Per-Key Number Actually Buys You. Hilton Just Handed Individual Hotels a Way to Kill Diamond Lounge Access. And Some Are Using It. Hyatt Just Put Grand Hyatt on an All-Inclusive Menu. The Owners Better Hope the Math Isn't Fantasy. RLJ's Stock Is Up 52% This Year. The Brand Bets Are the Story Nobody's Reading. $30 an Hour by 2028. Philadelphia Just Set the Floor for Every Union Hotel in America. Marriott Just Took Away Your Dining Discount. Their Competitors Didn't. Airbnb's Anti-Party AI Blocked 580 Houston Bookings Last July 4th. Hotels Got That Demand for Free. ₹350 Crore for 220 Keys in Jaipur. Let's Talk About What That Per-Key Number Actually Buys You. Hilton Just Handed Individual Hotels a Way to Kill Diamond Lounge Access. And Some Are Using It. Hyatt Just Put Grand Hyatt on an All-Inclusive Menu. The Owners Better Hope the Math Isn't Fantasy. RLJ's Stock Is Up 52% This Year. The Brand Bets Are the Story Nobody's Reading.

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guest recognition

1 story · First covered Feb 18, 2026 · Latest Feb 18

guest recognition Coverage

IHG Just Told Your Loyalty Guests They Don't Matter

Operations Primary

Feb 18

IHG Just Told Your Loyalty Guests They Don't Matter

Holiday Inn kills the welcome drink for IHG One Rewards members. Loyal guests are furious. But the real damage isn't in the minibar — it's at the front desk.

MS

Mike Storm 4 min read · Feb 18