📊 Topic

Guest Communications

2 stories · First covered Apr 22, 2026 · Latest 1h ago
Guest Communications Coverage
Curator Just Handed 120 Independents an Enterprise Tech Stack. Most Won't Use Half of It.

Curator Just Handed 120 Independents an Enterprise Tech Stack. Most Won't Use Half of It.

Curator's new deal with Canary Technologies gives its independent hotel members access to AI guest management tools that branded competitors have been rolling out for years. The real question isn't whether the technology works... it's whether a 90-key boutique with three people on shift can actually implement it.

Choice Hotels Just Became AWS's Favorite Hotel Client. Your Franchisee Fee Statement Will Explain Why.

Choice Hotels Just Became AWS's Favorite Hotel Client. Your Franchisee Fee Statement Will Explain Why.

Choice Hotels is rolling out enterprise-wide AI with Amazon's AgentCore platform, calling it the next chapter of innovation. The question nobody's asking is what this actually costs per key and whether the franchisee who's supposed to benefit ever got a vote.