Technology
Primary
1h ago
Curator's new deal with Canary Technologies gives its independent hotel members access to AI guest management tools that branded competitors have been rolling out for years. The real question isn't whether the technology works... it's whether a 90-key boutique with three people on shift can actually implement it.
Hilton's new "Upgrade at Digital Check-In" feature lets Gold and Diamond members see paid upgrade options alongside complimentary ones. If you're a franchisee celebrating the "incremental revenue," you might want to think about what happens when your best repeat guests start feeling nickel-and-dimed.
More than half of Mexico's hotels face structural tech deficiencies with FIFA's opening match weeks away, and the gap between chain-scale properties and independents is widening into a chasm. The question isn't whether the infrastructure gets fixed in time... it's what happens to the properties where it doesn't.
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