Operations
Primary
Apr 12
Coachella's short-term rental chaos... cancellations, $83,000 rebookings, hosts playing rate roulette... sounds like someone else's problem. Until you realize the same demand compression is flooding your lobby with guests who couldn't get an Airbnb at any price and are already furious before they check in.
Operations
Primary
Apr 10
Coachella attendees are getting their Airbnb reservations yanked days before the festival so hosts can relist at surge pricing. For hotel operators in event-driven markets, the fallout is a masterclass in what happens when your competitor's platform can't enforce its own promises.
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