📊 Topic

iGaming

2 stories · First covered Apr 15, 2026 · Latest 1d ago
Related: Revenue Management 2 MGM Resorts International 2 customer acquisition cost 1 STR 1 Player Development 1 Player loyalty programs 1 Casino floor operations 1 Adam Greenblatt 1 Omnichannel Strategy 1 Guest Acquisition Funnel 1 Comp Strategy 1 Premium Mass Players 1
MGM Resorts International
iGaming Coverage
BetMGM Just Told You Where the Casino Resort Model Is Headed. Most GMs Weren't Listening.
Operations Primary
1d ago

BetMGM Just Told You Where the Casino Resort Model Is Headed. Most GMs Weren't Listening.

BetMGM's Q1 miss and lowered 2026 outlook isn't a sports betting story. It's a signal about which guests your casino hotel is going to be fighting over for the next three years... and what that fight costs at property level.

MS
Mike Storm 3 min read · 1d ago
BetMGM Lost 9% of Its Players and Made More Money. Casino Operators Should Be Taking Notes.
Operations Primary
2d ago

BetMGM Lost 9% of Its Players and Made More Money. Casino Operators Should Be Taking Notes.

BetMGM's Q1 results reveal a counterintuitive strategy most hotel-casino operators talk about but never actually execute: firing your worst customers to grow profits. The question is whether the physical casino floor has the guts to follow the same playbook.

MS
Mike Storm 3 min read · 2d ago