Your RMS Is About to Need a Lawyer in Four States
Connecticut, Maryland, Ohio, and Tennessee are pushing bills broad enough to regulate how your hotel sets rates tonight... and the penalties in some of these states make your annual RMS subscription look like a rounding error.
So here's something that should bother you. Tennessee already passed its algorithmic pricing bill. Enacted January 22, 2026. Effective July 1. That's not "coming"... that's here. And the language in SB 1807 defines "personalized algorithmic pricing" as any dynamic pricing set by an algorithm using personal data. Think about what your RMS does. It looks at booking patterns, loyalty tier, device type, search history, stay history. That's personal data. Every rate your system pushed last night potentially falls under this definition.
Let's talk about what "personal data" actually means in these bills, because this is where it gets interesting (and by interesting I mean terrifying for anyone running revenue management). Tennessee's definition is broad enough that NetChoice, a major tech trade group, has publicly argued it would capture loyalty discounts. Your IHG Rewards rate? Your Hilton Honors member pricing? Those are algorithmically generated prices based on personal data. The bills aren't distinguishing between "we used your browsing history to charge you more" and "we used your loyalty status to charge you less." The legislators writing these bills don't understand the difference. And the law doesn't care about your intent... it cares about the mechanism.
Connecticut is the one that should make your stomach drop. Their bill includes criminal fines up to $250,000 for individuals and $6,000,000 for businesses, plus civil penalties up to $1,000,000 per violation. Per violation. How many rate changes does your RMS push in a night? Fifty? A hundred? Now multiply. Ohio's HB 665 goes after algorithms trained on nonpublic competitor data... which is exactly what happens when your RMS vendor aggregates anonymized rate shopping data across their client base to improve recommendations. That's the product. That's literally what you're paying for. And Ohio wants to make it criminal. I talked to a revenue manager last month who told me his RMS pushes over 200 rate changes per week across his portfolio. He had no idea these bills existed. None.
Look, I've built rate-push systems. I know what's under the hood of most RMS platforms. The architecture wasn't designed with state-by-state regulatory compliance in mind. These systems are cloud-based (obviously... it's 2026), which means the computation happens on servers that don't care about state lines, but the rate gets applied to a hotel that very much exists inside a specific state's jurisdiction. Your RMS vendor is almost certainly not tracking which state legislatures are drafting algorithmic pricing bills. I asked three vendors about this last week. One had a "regulatory monitoring team" that turned out to be one compliance person covering all of North America. One said they were "aware of the landscape." The third asked me to send them the bill numbers. These are companies charging you $500-$2,000 a month and they can't tell you whether their product is about to become a compliance liability in four states. The Travel Technology Association has been sending letters to lawmakers warning that these bills will actually increase prices by restricting discount algorithms... and they're probably right. But being right about economics doesn't matter when the bill passes anyway because "algorithm price gouging" polls at about 80% approval with voters.
The real problem isn't any single bill. It's the patchwork. If you're a brand operating in 30 states and four of them have different algorithmic pricing disclosure requirements, rate floor restrictions, and penalty structures, your enterprise RMS doesn't get to push one national rate strategy anymore. It needs state-level compliance logic. That's a rebuild, not a patch. And who pays for that rebuild? Not the RMS vendor (check your contract... I guarantee there's no clause covering state-level algorithmic pricing legislation). Not the brand (they'll issue "guidance" and shift liability to the franchisee). The hotel pays. The owner pays. Like always.
Here's what I call the Invisible P&L... the costs that never appear on your financial statements destroy more margin than the ones that do, and this is about to be a textbook example. If you're operating in Tennessee, Connecticut, Maryland, or Ohio, pull your RMS contract this week and search for the words "regulatory," "compliance," and "indemnification." I promise you won't like what you find... or don't find. Call your vendor and ask one question: "If this state's algorithmic pricing bill passes, who is liable... you or me?" Get the answer in writing. If you're a branded operator, don't wait for the brand to issue guidance. They'll protect themselves first and send you a bulletin second. Start documenting how your rates are set now so you have a compliance baseline before you need one.