Airbnb just started listing boutique and independent hotels in 20 major cities with price match guarantees and booking credits... and most independent operators haven't even updated their PMS in three years.
Airbnb just posted $2.7 billion in Q1 revenue, an 18% jump, while its AI handles customer service faster than most hotel brands can answer a phone. The technology gap between platforms and properties is becoming the kind of problem you can't solve with a PIP.
📡
Get the Briefing Every Morning at 6AM
Join hotel operators, owners, and investors who start their day with InnBrief.
Free forever. Unsubscribe anytime. No spam — just signal.