Operations
Primary
6h ago
Seasonal pricing articles keep recycling the same advice about raising rates in summer and dropping them in winter. The part they never address is what happens inside the 48-hour window where you've already committed to a rate strategy and demand shifts underneath you.
Technology
Primary
Mar 20
Hilton just raised award redemption rates for the fourth time in a year and introduced variable "standard" pricing that makes the whole system less predictable. But the real story isn't about points... it's about the backend architecture that's quietly shifting cost and complexity onto property-level teams.
Connecticut, Maryland, Ohio, and Tennessee are pushing bills broad enough to regulate how your hotel sets rates tonight... and the penalties in some of these states make your annual RMS subscription look like a rounding error.
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Technology
Primary
Mar 16
Four states are pushing legislation that could require your revenue management system to explain itself, limit how often it changes rates, or make you liable when the algorithm gets it wrong. Tennessee's bill is already law.