📊 Topic

Loyalty program strategy

1 story · First covered Mar 11, 2026 · Latest Mar 11
Loyalty program strategy Coverage
Marriott Bonvoy Wants India's Food Delivery Habits. The Brand Math Is Fascinating.

Marriott Bonvoy Wants India's Food Delivery Habits. The Brand Math Is Fascinating.

Marriott just partnered with Swiggy to let loyalty members earn Bonvoy points on takeout orders and grocery runs. It's a bold play to make a hotel loyalty program feel like an everyday wallet... but the real question is whether this dilutes the brand promise or supercharges it.