Disney's quiet shift from free transportation to a tiered access system isn't a theme park story. It's a masterclass in how a dominant property uses infrastructure to squeeze the independents around it... and the playbook is coming to a resort market near you.
Operations
Primary
6d ago
Disney World is now checking credentials before you can board a bus to its hotels, and they're calling it temporary. It's not temporary. It's the clearest signal yet that the biggest operator in hospitality is done pretending all guests are equal.
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