🌍 Market

Southeast Asia hotel market

2 stories · First covered Mar 20, 2026 · Latest Mar 29
Southeast Asia hotel market Coverage
Awards Don't Fix Your Guest Experience. Your Team Does.

Awards Don't Fix Your Guest Experience. Your Team Does.

Hilton Kota Kinabalu just swept three regional travel awards, and the press release credits "passion, dedication, and hospitality excellence." The part worth paying attention to is what made that possible... and why most properties can't replicate it no matter how many brand standards they follow.

The Sales Director Puff Piece Your Brand Keeps Publishing Instead of Fixing Your Loyalty Numbers

The Sales Director Puff Piece Your Brand Keeps Publishing Instead of Fixing Your Loyalty Numbers

Marriott's Philippines PR machine is cranking out feel-good leadership profiles while the real story... an aggressive 3,700-room expansion into a market where ADR still hasn't recovered to pre-pandemic levels... goes unexamined.