The Anaheim Resort Transportation system that moved 8 million riders a year shut down overnight, and what replaced it tells you everything about who actually solves problems in this industry. It wasn't the city, and it wasn't Disney.
After nearly 30 years and 8.5 million annual riders, Anaheim's resort bus network shut down today because labor costs ate it alive. If you're running a hotel anywhere near a major attraction that depends on shared transit, this is your preview of what happens when the math finally breaks.
Hilton Anaheim swaps its renovation-era GM for a finance-background operator right as the 1,572-key property needs to prove the investment pencils out. ADIA didn't spend $200 million to admire the new lobby.
